Young adults with vision impairment learned all about GWR’s railway station in Exeter and found out how to use the Passenger Assist service as part of a collaboration last month. Students from InFocus College and young residents from InFocus Supported Living also enjoyed a trip on the mainline up to Taunton.

InFocus supports people with vision impairment and other disabilities, and it is important for them to learn how to travel safely on the railway network. This kind of opportunity is an important step towards a more independent adult life.

The event is the latest as part of a partnership with GWR, which last year saw railway staff based around Exeter take on the Three Peaks Challenge in aid of InFocus. The charity’s mobility and orientation team also gave customer service staff at the station some basic training in how to support people with vision impairment who are using the station and may be unfamiliar with its layout.